SAN FRANCISCO and LONDON

Unlocking Transparency as the Key to Competitive Advantage of Heal.mx

The “AI Trust Barrier” is real – and it’s costing companies their competitive edge

    • Data and security concerns are the top factors eroding trust (34%), followed by a lack of explainability (30%) and AI model transparency (28%)

    • The ability to articulate AI outputs and data guardrails has emerged as a non-negotiable requirement for solution providers

    • Nearly half (46%) of planned AI investments are currently stalled due to trust concerns—providing a clear blueprint for how vendors must evolve to win

SAN JOSE  and SAN LUIS OBISPO – April 15, 2026: Heal, a San Jose, CA based health tech company…

Trust barriers preventing adoption of unproven AI tools identified

The survey uncovered several barriers preventing companies from adopting AI solutions from providers that had failed to allay their concerns:

  Overall US UK
Data 1 34% 36% 31%
Data 2 30% 30% 31%
Data 3 28% 28% 28%
Data 4 27% 27% 27%

 

Methodology

This is our methodology.

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